Shipment and Refunds

Costs and delivery times

NORTH and CENTRAL ITALY 1-2 working days FREE over 50 €
€ 5,00 over 50 €
€ 5,00 over 50 €
EUROP% 4-5 working days € 15,00
REST OF THE WORLD 7-10 working days € 20,00

Foreign Shipments

We ship to all countries except: Canada, Hong Kong, Netherlands, Ukraine, Taiwan, Thailand, Vietnam.

Delivery is operated by TNT Express Courier from Monday to Friday. All orders placed before 12:00AM are shipped on the same day.

La consegna avviene tramite Corriere Espresso TNT, dal lunedì al venerdì.
Tutti gli ordini effettuati entro le ore 12:00, dal lunedì al venerdì, vengono spediti il giorno stesso.

Do You Have Difficulties To Receive The Goods?

Contact Dermo28 customer service, active from Monday to Friday from 9.00AM to 6.00PM by filling out the form  or by calling +39-051-261627.
Tuttestetica s.r.l. cannot, in any case, be held liable for damages or possible delivery delay that cannot be directly imputable to it or for damages caused by the carrier.
Nell’eventualità di un rifiuto del pacco Tuttestetica srl si riserva di chiedere al cliente l’intero ammontare delle spese di spedizione aggravata dei costi sostenuti per la giacenza.

Rights of withdrawals

In accordance with the article 5 of the D.lgs 22nd May 1999, n.185 you can exercise the right to withdraw the contract; if you are not satisfied with the goods received, you will be refunded the cost of the product purchased, except shipping costs.

In order to exercise the right of withdrawal, you will have to send us a notice with a recommended letter within and not later than 10 working days after receiving the products, addressing it to:

Tuttestetica s.r.l. – Via M. D’Azeglio 19 – 40123 Bologna (BO).


Tuttestetica s.r.l. reserves the right to verify the condition of the goods, which have to be returned intact and with its original packaging; only with returned products that are the same as the original ones, we will provide for the reimbursement in the least time possible and, in any case, within 30 days, in reference to the Dlgs of 22/05/1999 n.185, of the receipt of the written notice of withdrawal.